ACD Guide Author
Activity overview
Latest activity by ACD Guide Author-
ACD Guide Author created an article, How to Add Additional Seats to my License
SummaryThis article walks through the easy steps an Billing Admin or Designated Payer can upgrade their seat count directly from their account, without contacting sales or support. Self-Serve Help ...
-
ACD Guide Author created an article, How do I change the phone number used for MFA?
SummaryThis article explains how to update the phone number used for Multi-Factor Authentication (MFA) with AIA Contract Documents. If you lose access to your registered phone, contact Customer Sup...
-
ACD Guide Author created an article, How long do I have to finalize a purchased editable digital document?
You have up to one year from when you purchase an individual editable digital document in AIA Contract Documents / Catina to finalize it, or until the document’s retirement date, whichever happens...
-
ACD Guide Author created an article, How do I check which card is on file?
SummaryThis article explains how users can view which credit card is currently saved to their aiacontracts.com account. It provides step-by-step instructions for accessing the Payment Method sectio...
-
ACD Guide Author created an article, How do I update my credit card?
SummaryThis article explains how users can update their credit card information for payments on aiacontracts.com. It provides step-by-step instructions for adding a new card, clarifies the process ...
-
ACD Guide Author created an article, How secure is my payment and account data?
Summary This article explains how your payment and account data are protected when using the eCommerce platform. It covers secure payment processing through Stripe, strict access controls, encrypte...
-
ACD Guide Author created an article, Can AIA contracts be imported into DocuSign?
This article explains how AIA contracts can be imported and signed using DocuSign. Catina’s built-in DocuSign integration allows users to send finalized contracts for electronic signature without n...
-
ACD Guide Author created an article, Are AIA contracts valid in all U.S. states?
SummaryThis article explains whether AIA contracts are valid in all U.S. states. While AIA contracts are widely accepted nationwide as industry-standard documents, their enforceability depends on ...
-
ACD Guide Author created an article, What’s the difference between a “fixed” and an “editable” document?
Summary:This article explains the difference between fixed and editable documents in Catina. Editable documents are drafts or templates that users can modify before finalization. Fixed documents ar...
-
ACD Guide Author created an article, How do I download a purchased document?
SummaryThis article guides users through the process of accessing and downloading purchased AIA contract documents via the Catina platform. It covers logging in, locating documents in the library, ...