When is payment taken for auto-renewals?

Summary

This article explains when payment is processed for auto-renewing subscriptions on aiacontracts.com. If Auto Pay is enabled, the default payment method is charged on the renewal date. Users receive a reminder email 30 days prior, and a receipt after successful payment. If payment fails, a notification prompts manual action. The article also includes tips for checking or updating Auto Pay settings.

How It Works:

  • If you are enrolled in Auto Pay, your default payment method (credit card or bank account) will be automatically charged on the day your subscription renews.
  • You will receive a reminder email 30 days before your renewal date, but the actual charge will not occur until the renewal date itself.
  • After a successful payment, you’ll receive a receipt by email. If the payment fails, you’ll get a notification to update your payment method and pay the invoice manually.

 

Summary Table:

ScenarioWhen is payment taken?
Auto Pay = ONOn the renewal date
Auto Pay = OFF (Manual)When you pay the invoice

 

Tip:
You can check or update your Auto Pay status and payment method in My Account > Subscription Management on aiacontracts.com.

 

FAQs:
When is payment taken if Auto Pay is enabled?
Payment is charged automatically on the subscription renewal date.

Will I be notified before my subscription renews?
Yes, you’ll receive a reminder email 30 days before the renewal date.

What happens if my Auto Pay fails?
You’ll get a notification to update your payment method and pay the invoice manually.

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