ACD Guide Author
Articles
-
How do I create an account ?
SummaryThis article explains how to create an account on aiacontracts.com. Users can sign up by providing their email, password, phone number, name, and company details. After confirming via email,...
-
Why am I being asked to re-purchase my One-Time Use document?
If you are asked to re-purchase a One-Time Use document within ACD5, it means that document was finalized and you do not have any more available in your account. To make an additional purchase plea...
-
How are One-Time Use Documents Updated
Summary:Periodically AIA Contract Documents needs to make updates to the standard language of template. These updates will be represented in the templates within the ACD5 or Catina Platform. This a...
-
Accessing a One-Time Use Document
SummaryThis article walks through how you can access your One-Time Use Document after purchasing from AIA Contract Documents. How do I access my One-Time Use Document?Once you purchase a document ...
-
How to Transfer Subscription – How to transfer a subscription to another person or account.
Summary:Learn how to transfer your subscription to another user or account, including step-by-step instructions and important considerations to ensure uninterrupted access. How do I access my subsc...
-
How to Renew Subscription – Renewal process, payment options, and invoice details.
Summary:Get step-by-step guidance on renewing your subscription, including accepted payment methods, how to update billing details, and where to find your renewal invoice. How to Renew Your Subscri...
-
Managing Users/Seats – Steps for assigning, updating, or removing user seats.
Summary:Learn how to add new users to your subscription, update existing seat assignments, or remove users who no longer need access. Do I need an extra license for a second person to log in?Each u...
-
Adding & Purchasing with AIA Membership – How to apply your AIA membership when purchasing.
Summary:Learn how to link your AIA membership to your account, apply member discounts during checkout, and make sure you’re getting the best value on your purchases. How to apply your AIA membershi...
-
Updating My Account – Instructions on changing billing details, receipts, and account info.
Summary:This article explains how to update your account on aiacontracts.com, including billing details, payment methods, and personal information. It also guides users on accessing and downloading...
-
Purchasing Basics – Learn about accepted payment methods, refunds, and tax exemptions.
Summary:Learn how to pay for AIA documents and subscriptions, including accepted payment methods, tax-exempt purchases, and how refunds are handled if you make a mistake. How do I update my credit ...