Summary
This article explains how the AIA Contract Documents subscription renews automatically each year unless canceled, outlines key details about renewal timing and payment processing, and clarifies how Auto Pay works—including when charges occur and how users are notified.
Yes, the AIA Contract Documents subscription does auto-renew each year—unless you cancel it before the renewal date
Auto-renewal means that an invoice for the next annual term will be automatically generated at renewal, but customers are only auto-charged if they are enrolled in Auto Pay; otherwise, payment must be made manually when the renewal invoice is issued
Here are a few key details:
- Auto-Renew Timing: Payment is typically processed three days before your subscription expiration date to avoid service disruption.
- Managing Renewal: You can check your renewal status and update payment methods by logging into your account at aiacontracts.com, navigating to My Account, and selecting Payment Method.
- Failed Auto-Renewals: If your subscription doesn’t renew automatically, it’s often due to an invalid credit card on file. You can still renew manually within 30 days of expiration; after that, you’ll need to contact support to restore access
- If Auto Pay is enabled, your default payment method (whether a credit card or direct debit/eCheck) will be automatically charged on the renewal date (not before). You receive a reminder email 30 days in advance letting them know their subscription is set to renew.
FAQs:
Does my subscription renew automatically each year?
Yes, unless canceled, your subscription auto-renews annually.
When is payment processed for renewal?
Payment is charged on the renewal date if Auto Pay is enabled.
What happens if my renewal fails?
You can manually renew within 30 days or contact Customer Support for help.
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