Why am I being asked to re-purchase my One-Time Use document?
If you are asked to re-purchase a One-Time Use document within ACD5, it means that document was finalized and you do not have any more available in your account.
To make an additional purchase please visit aiacontracts.com . If you this this is an error, please contact support@aiacontracts.com and they can try to provide assistance.
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https://purchasinghelp.aiacontracts.com/hc/en-us/categories/44362345127443-General-Purchasing-Questions
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General Purchasing Questions
Covers payment methods, refunds, tax exemption, receipts, and updating account details.)
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https://purchasinghelp.aiacontracts.com/hc/en-us/categories/44362391310483-Annual-Subscriptions
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Annual Subscriptions
Covers annual subscriptions, seats, renewals, invoices, and transferring access.
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https://purchasinghelp.aiacontracts.com/hc/en-us/categories/44362378006419-One-Time-Use-Documents
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One-Time Use Documents
Covers single-use purchases, access, editing, exhibits, and limitations.
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https://purchasinghelp.aiacontracts.com/hc/en-us/categories/44362398365459-Account-Membership-Subscriptions
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Account, Membership & Subscriptions
Covers anything related to your account, login, membership, and subscriptions.
custom
https://purchasinghelp.aiacontracts.com/hc/en-us/categories/44362421774227-Purchasing-Payments-Orders
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Purchasing, Payments & Orders
Covers everything about buying, paying, and managing orders.
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https://purchasinghelp.aiacontracts.com/hc/en-us/categories/44362468217235-Documents-Technical-Use-Support
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Documents, Technical Use & Support
Covers all document use, technical support, integrations, compliance, and help.
tax exempt, receipt, one time use document, subscription
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